Eastern bypass utawala, Grey park heights, 3rd Floor, Suite C3 +254 717 581 105 info@satas.co.ke
  Outbound Services

We Make the Calls For You

Drive sales, generate leads, and grow your business with our professional outbound call center team — your dedicated external sales force in Kenya.

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Outbound Call Center Services

Your Dedicated External Sales Team

Growing a business requires proactive outreach — but hiring, training, and managing an in-house sales team is expensive and time-consuming. Satas Communications gives you a fully trained outbound team that hits the ground running from day one.

From lead generation and appointment setting to market research and collections, our outbound specialists act as a true extension of your brand — professional, persuasive, and results-driven.

  • Dedicated outbound agents trained in your product/service
  • Proven call scripts and objection-handling frameworks
  • Real-time lead tracking and pipeline reporting
  • CRM integration and data management
  • Compliance with TCPA and local calling regulations
  • Flexible campaigns — short sprints or long-term engagements

Our For You Services

Comprehensive, tailored solutions delivered by professionally trained agents.

Appointment Setting

We qualify prospects and book confirmed appointments directly into your sales team's calendar, maximising their productive time.

Lead Generation & Qualification

Identify, contact, and qualify high-intent prospects — delivering a steady pipeline of warm leads to your sales team.

Telesales

Our trained telesales agents close deals on your behalf, following proven scripts and handling objections professionally.

Market Research

Gather valuable customer insights, conduct surveys, and analyse competitor data to inform your business strategy.

Telemarketing

Brand awareness campaigns and promotional outreach that generate interest and drive inbound enquiries.

Collection Reminders

Friendly, professional payment reminder calls that improve your cash flow while preserving customer relationships.

Event Registration

Outbound calling campaigns to drive registrations for seminars, webinars, product launches, and events.

Mystery Shopping

Evaluate your own service quality or your competitors' through structured mystery shopping calls.

Sales Appointment Setting

B2B appointment setting — getting your sales reps in front of decision-makers faster.

Warranty Program Sales

Upsell and cross-sell extended warranties and service plans to your existing customer base.

Getting Started Is Simple

We make onboarding fast and painless so you can focus on your business.

1

Campaign Brief

Share your target audience, product details, and campaign goals with our team.

2

Agent Training

We train dedicated agents on your product, brand voice, and call scripts.

3

Campaign Launch

Calls begin — with real-time tracking and daily performance reports.

4

Optimise & Scale

We A/B test scripts and continuously improve results — then scale what works.

Why Choose Satas?

Trusted by businesses across Kenya and beyond.

Results Focused

We measure success by your KPIs — appointments booked, leads generated, revenue closed.

Trained Professionals

All agents undergo rigorous product and soft-skills training before making a single call for you.

High Dial Rates

Our agents make significantly more calls per day than a typical in-house rep, maximising your reach.

Full Transparency

Daily reports, call recordings, and live dashboards so you always know exactly what's happening.

Flexible Engagement

Scale up or down instantly based on your campaign needs — no long-term hiring commitments.

Local Market Expertise

We understand the Kenyan market and cultural nuances — making every call land with the right tone.

Ready to Grow Your Sales Pipeline?

Let our outbound team start generating leads and booking appointments for your business today.